From the get-go, the phone number your business uses means everything. It’s likely to be the very first thing your customers see when they get in touch with you, even if they want to email you or contact you online. A phone number is, traditionally, a direct link between you and your customers. However, numbers […]
From the get-go, the phone number your business uses means everything. It’s likely to be the very first thing your customers see when they get in touch with you, even if they want to email you or contact you online. A phone number is, traditionally, a direct link between you and your customers. However, numbers and calling services have changed a lot over the years, and what’s more, it’s resulted in there being some big movements in the way that people actively set up their lines.
For example – more and more businesses are actively setting up 0800 numbers. There are plenty of good reasons for this. While they might already have landline or roaming number services set up, there might be a need to set up an 0800 service as a blanket contact. However, if you’ve not thought about setting up an 0800 number for business before, it’s high time you took a closer look. Here are some of the best reasons why you should get started.
Giving Off a Good Impression
As stated, the phone number you provide to customers is going to be one of the first things they see when they want to get in touch. Therefore, you’d better make sure it’s a good one! An 0800 number is, by default, a business line. Think of all the leading companies and services you’re aware of that set up with an 0800 line.
It’s a standard that suggests you are a professional business. While many modern businesses stick to local numbers, or entrepreneurs simply lead with mobile lines, it makes a little more sense to give a professional approach with an 0800 line. Yes – believe it or not – the fact you have an 0800 line or not is going to impact positively on a lot of people.
It’s Free For Your Customers
This is another great reason for setting up with an 0800 number. To help cut down time, hassle, and costs for your customers, you should consider setting up a freephone line. 0800 numbers are free to call from most phones, which means you will immediately come across as a business that genuinely cares about how much your customers are likely to be paying.
What’s more, 0800 freephone lines are likely to be of little consequence to you. Keep in mind that the costs you pay for freephone calls are likely to impact you less at a company level then they are to customers at individual levels. What’s more, if you lead with a premium-rate line, you run the risk of coming across as a company which only ever cares about profit.
0800 Numbers Are Easy to Remember
Strange but true – 0800 numbers are just easier to remember. Rather than leading into a complicated national or local prefix, an 0800 prefix rolls off the tongue. When you pick your own number, too, you’ll be able to create even more of a memorable call sign for customers to connect to. And why not, indeed!
Many businesses prefer 0800 numbers because they compete well in the memorability regard. A company offering similar services to another is going to need a similar phone number, too. Are you really going to compete well against an 0800 company when you have a eleven-digit local phone number? Maybe not. It might not be an obvious point to consider, but it’s worth considering, all the same.
One of the best reasons to invest in an 0800 number for business is for the flexibility. With traditional local or national lines, you will generally need to tie yourself down to specific locations and exchanges. With 0800 numbers from CallCenter, you can set up anywhere in the country. This means that you’re free to roam around. You could be working remotely, or even in the process of moving offices, and there won’t be any stresses and strains in sticking to one place.
In fact, customers will generally expect you to be flexible. If you’re leading with a fixed local line, it might appear that you have a limited or fixed scope. This isn’t going to help you in the long run if you really want to grow your business. From the get-go, then, an 0800 number doesn’t just give your flexibility, it inspires the same from your customers’ points of view.
More Efficiency in Call Handling
When you set up a virtual 0800 number, the need to stay glued to the line removes itself. Virtual number networks will allow you to carefully funnel, filter and field calls. With a remote team also working on a virtual basis, this also means you’ll have time and opportunity to take more calls, on the whole, than you otherwise might through traditional means.
Call efficiency is everything when it want to maximise revenue. However, it also means a lot to your customers. The quicker you can take, handle and address calls, the sooner you can help them to find solutions. Therefore, it makes sense to look for a solution to help speed things up for all parties. Virtual 0800 number services won’t just make things more appealing to your customers, they will help you to process their calls and queries quicker than ever before.
Of course, you should always be focusing on the quality of care you provide to your customers – not just how quickly you can process their calls!
Looking for an 0800 Business Number?
It’s time to start thinking about looking for ways you can appeal to your customers on a new and more professional level. By setting up an 0800 number, you can ensure that you put across a professional look while remaining flexible and making sure you are always ready to handle and process calls for a wide variety of customers.
Want to set up a unique 0800 number for your business? Make sure to get in touch with CallCenter now for leading rates on the best packages. Don’t let your business fall behind thanks to the number you’ve chosen!